Flooring Retail Software Vision

Introduction to KIROO Software

Our flooring retail software and management solutions set a new standard for efficiency through seamless integration and customer-centric innovation. By automating complex processes, optimising control, and delivering actionable business insights, our bespoke systems empower retailers to elevate customer engagement, streamline operations, and maximise profitability.

KIROO is purpose-built for the flooring industry, delivering speed, precision, and effective project management. With intelligent workflow automation and a frictionless user experience, it provides a robust solution that drives productivity and operational excellence. Our ambition is to equip flooring retailers with the most sophisticated yet cost-effective system, ensuring they operate efficiently and competitively in a high-paced dynamic industry.

KIROO - shaping the future of retail flooring

Project Management

Organise and track all your projects efficiently. Manage timelines, assign tasks, and monitor progress seamlessly to meet your goals.

Client Management

Maintain detailed client profiles, track interactions, and improve customer relationships with easy-to-use client management tools.

Suppliers

Manage supplier contacts, monitor orders, and streamline procurement to ensure timely deliveries and strong partnerships.

Sample Books Management

Efficiently organise and update your sample books to help customers browse products easily and make informed choices.

Master Brand Management

Oversee all your brands in one place. Manage brand assets, guidelines, and updates to maintain consistency across the board.

Dynamic Filter Management

Create and adjust filters dynamically to help users narrow down products based on attributes, preferences, or availability.

Ongoing Development

KIROO is constantly brainstorming and is set to become the leading choice for Carpet & Flooring Retailers, transforming how retail outlets operate. Designed with precision and deep industry expertise, KIROO streamlines operations, strengthens supplier-retailer collaboration, and delivers powerful business insights. As a trusted name in flooring retail, Charnwood Flooring understands firsthand the transformative impact of KIROO, ensuring suppliers and retailers achieve unmatched efficiency, accuracy, and sustainable partnership growth.

There is less to fear from outside competition than there is to fear from inside inefficiency

Retailer Size

KIROO is designed to accommodate businesses of all sizes, from independent carpet shops with a single admin user to large franchise models with multiple users. Built for scalability and efficiency, our system streamlines operations, fosters seamless management, and delivers a powerful workflow tailored to industry needs. With KIROO, flooring retailers gain a robust, adaptable solution that drives productivity and adds immense value to the industry as a whole.

We craft solutions for carpet and flooring retailers - ensuring an uninterrupted, effortless workflow

Retail Ordering Process

KIROO offers retailers a choice in managing their supply chain, providing the flexibility to take full control by manually integrating suppliers or seamlessly collaborating with the system’s built-in supplier network. With streamlined processes and an intuitive design, KIROO delivers a highly adaptable and enjoyable end-user experience, ensuring greater efficiency and ease of operation at every level, thus: providing a powerful partnership solution.

Constantly redefining, constantly evolving for retail flooring management with cutting-edge efficiency

Fitter & Store Appointments Diary

We are actively developing a diary system to streamline fitting dates and in-store appointments, ensuring seamless scheduling and enhanced user experience. Once fully integrated, we will notify all system users, detailing how this innovation optimises efficiency and supports retail operations. Stay tuned for further updates.

Announcements

Stay informed with every update and enhancement. When we introduce new features into the system that boost productivity, we ensure all retail users receive timely announcements helping high-street retailers stay ahead of the competition with smarter, more efficient solutions.

New Product Launch

Leading manufacturers' launches integrate seamlessly into KIROO, ensuring retailers stay ahead without disruption. Supply chains can confidently introduce new products, knowing implementation is effortless and visible to end users.

Colour Specific Information (CSI)

The CSI framework refines colour attributes, ensuring each shade delivers both aesthetic appeal and technical value, thus enhancing customer engagement and strategic product positioning.

Calculations & Conversions

KIROO simplifies flooring product calculations with its intelligent conversion system. Whether measuring in meters, centimeters, millimeters, feet, or inches, the platform automates calculations and returns a default output value in meters, eliminating manual input errors and ensuring seamless conversions to industry-standard formats for ordering and invoicing. This powerful feature streamlines operations, saves time, and enhances accuracy, making KIROO an indispensable tool for flooring retailers.

All the heavy lifting has been done

Dynamic Attributes

With KIROO, the power is in your hands to customise working parameters, ensuring they align perfectly with your retail operations. Designed for maximum flexibility, the system considers every essential factor for seamless management, enabling you to optimise efficiency and stay ahead of the competition.

With KIROO in your corner, you automatically become a dynamic force within the industry

Dynamic Attribute Management in KIROO

Empower your platform using dynamic attribute handling through KIROO. Seamlessly customise features, forms, and fields based on user roles or product types without hardcoding.

KIROO enables businesses to create scalable and flexible modules where attributes can be added, modified, or hidden in real-time. This ensures smooth personalization across various industries like e-commerce, HR, and CRM systems.

Project Management & Record Keeping

This powerful feature within KIROO allows retailers to manage multiple projects for each client with ease. Following a Site Assessment, all relevant measurements and room dimensions are recorded and stored for future reference, eliminating the need for repeat site visits and reducing operational costs.

For property landlords, KIROO enables the seamless management of multiple properties, storing essential details such as room dimensions and measurements for efficient retrieval. Additionally, an integrated note-taking tool provides clear and concise documentation of each property's history, ensuring informed decision-making and streamlined project execution.

High-quality customer retention and relationship-building are the backbone of a thriving system of flooring governance

Product Categories

Supply chain management is a major challenge for retailers, with varying supplier parameters making product management increasingly complex. KIROO simplifies this process with a fully dynamic solution that mirrors manufacturers’ attributes, ensuring seamless integration and accuracy.

The same principle applies to dynamic filters that are category-specific filters and are uniquely structured. KIROO ensures effortless customisation. Retailers can now tailor filters to their front-end, perfectly aligning with their product range for a streamlined and intuitive experience for end-users.

KIROO provides sophisticated solutions by simplifying interfaces that mask technical complexity

Software Training

The complexity of backend operations in the KIROO flooring system requires ongoing training for seamless CRM and CMS management. To simplify the customer journey, KIROO has meticulously designed structured processes that optimise every stage from supplier coordination to final installation. This ensures a frictionless workflow, enhancing operational efficiency and delivering a smooth experience for retailers and their customers.

KIROO-certified experts - redefining retail flooring with precision and reliability. Your high-street presence, professionally managed by industry specialists who care for your business

A New Era of Innovation

The KIROO Software System is redefining flooring presentation, breaking all traditional standards to create a more dynamic and engaging experience for a diverse customer base. Through digital displays, personalised recommendations, and interactive visualisation tools, we enhance accessibility and decision-making, ensuring that flooring solutions are tailored to individual needs.

Become Industry Essential

Achieving KIROO Accreditation in the software program is a significant industry credential, positioning users as high-value assets within the flooring sector. Mastery of the system not only aligns with global standards but also ensures continuous adaptation to enhance end-user experiences.

The Power of Change

The flooring industry demands highly-skilled professionals who can bridge the gap between technology and customer experience. KIROO software fills this void by equipping carpet and hard-floor retailers with the tools they need and made accessible at the click of a mouse to ensure customers receive expert guidance, seamless product navigation, and informed decision-making. Mastering KIROO isn't just a competitive advantage; it's the key to revolutionising customer service and driving industry excellence.

KIROO Sets the Benchmark

KIROO is the business-critical solution flooring retailers need to streamline operations, enhance digital presence, and scale growth. With KIROO Accredited Professionals, businesses can effortlessly elevate their online storefronts, delivering precise, customer-focused product insights that drive sales and customer confidence. By combining cutting-edge technology with specialist expertise, KIROO empowers retailers to stay ahead in a competitive market, ensuring they provide an unmatched flooring experience while maintaining industry leadership.

Any questions ?

Can a flooring retailer purchase the IFRMS outright?

No, the IFRMS is a propriety based program.

Can retailers operate the system themselves?

Yes, of course they can but system users would have to undergo intensive training to comprehend the complex functions that are a requirement to display their products and services in the user interface.

How long does it take to learn how to use the system?

The online model is hugely complex with many facets to its functionality, it really depends on how quickly system users can grasp a constantly evolving technology. A technical mind and desire to engage with complex data systems is a helpful advantage.

Can KIROO be used in any country?

Absolutely yes. As long as a system user has internet connection they're good to go!

How long does it take to get up and running?

There is a process involved which will require the development of a website with flooring products & services of your choice. This can take a little time because we have to develop your brand identity for electronic engagement and establish exactly what your store will provide services for. Much will depend on the manufacturers you are using or propose to use or, you can use the system's supply chain which will speed the process up.

What is the first step a retailer needs to make to get moving?

Consultation, this can take anything up to 2-3 hours due to the number of dynamics involved (consultation fees apply).

Will there be more functions added into the system?

IFRMS is continuously evolving, it is dynamic, innovative, and relentlessly improving for user convenience. Its architecture is designed to be unparalleled, ensuring that replication of our systems and processes would require monumental upheaval. Always ahead of the curve, KIROO refines both front and back-end experiences, setting new industry standards with each advancement. So, if you're a front or back-end KIROO user you will always see new updates and functionality to ensure an enjoyable end-user experience.

Can KIROO Certified staff members manage the website, products and services we offer as a retail outlet?

There are different models for different types of retail outlets, and depending how much or how little back-end involvement you would want will determine the model. The IFRMS is a fully dynamic program and customer-centric process, we will help you to engage with your client base more effectively whilst maintaining a professional image and your user interface will be all about you and your business. System users can train their own staff to use the program or, they can choose to have it fully managed (fees apply).

KIROO Integrated Flooring Retail Management System (IFRMS)