Moving Furniture Around Policy

EFFECTIVE AS OF 13/02/2025

Fairness & Understanding

We appreciate that many of our clients are unable to move furniture around the home or commercial premises before or during an installation due to illness or disabilities and in such circumstances it is to be understood that Charnwood Flooring cannot be held responsible for any accidential damage caused to walls, doors, or furniture as a consequence of such assistance.

Whilst every effort will be made to ensure that our contractors handle all such matters with care and consideration (subject to agreed costs), sometimes accidents can happen and for this purpose we respectfully request from all of our clients to fully appreciate that we are not a furniture removal company but are willing to help clients in what is often a labour intensive task to move furniture around then replace back in situ once the flooring installation is completed. 

Instruction to proceed with such tasks "across all of the services we provide" will be deemed by the company and any legal implications that could arise as customers accepting this policy in its fullest terms for a comprehensive understanding and appreciation.

Thank you.

MANAGEMENT